Technical Operations Supervisor – Building Services
Location: Near Bishop’s Stortford
Salary: Competitive, depending on experience
Job Type: Permanent, Full-time
Sector: Building Services / Facilities Management / Mobile Engineering
We are recruiting on behalf of our client for an Operations Supervisor to support the day-to-day running of a busy mobile engineering team.
This role would suit an experienced Building Services Engineer, HVAC Engineer, Mechanical Engineer, Electrical Engineer, Lead Engineer or Maintenance Engineer who is looking to move into a more supervisory and office-based position.
The successful candidate will support engineers, clients and internal teams to ensure works are completed safely, efficiently and to a high standard. Full training will be provided, with supervisory responsibilities introduced as you develop into the role.
Duties Will Include
- Supporting the daily operation of the mobile engineering team.
- Providing technical guidance to engineers, coordinators and clients.
- Assisting with the planning and coordination of maintenance and reactive works.
- Helping to allocate the most suitable engineer to each job.
- Monitoring job progress, engineer reports, return visits and suspended jobs.
- Reviewing outstanding works and supporting the reduction of aged WIP.
- Liaising with clients, engineers, suppliers and subcontractors.
- Supporting quotations for further works and urgent client requests.
- Helping to resolve service issues, complaints and escalations.
- Promoting high standards of customer service and engineer performance.
- Supporting engineer productivity, report quality and workmanship standards.
- Assisting with Risk Assessments, Method Statements and site audits where required.
- Maintaining accurate records, job updates and operational information.
Skills and Experience Required
- Experience within building services, facilities management, commercial maintenance or engineering services.
- Strong practical knowledge of mechanical, electrical or HVAC systems.
- Experience supporting or coordinating engineers, subcontractors or maintenance works.
- Good technical problem-solving ability.
- Strong organisational and planning skills.
- Confident communication skills with engineers, clients and internal teams.
- Good IT skills, including Microsoft Office.
- Customer-focused approach to service delivery.
- Ability to prioritise workload in a busy environment.
- Level 3 trade qualification, apprenticeship or equivalent industry experience.
- Full UK driving licence or ability to travel independently when required.
Desirable Experience
- Previous supervisory, lead engineer or team leader experience.
- Experience within a mobile engineering environment.
- Knowledge of CAFM or maintenance management systems.
- Understanding of compliance and statutory maintenance requirements.
- IOSH Managing Safely or similar qualification.
- Experience preparing or reviewing quotations.
Suitable Backgrounds May Include
- Building Services Engineer
- HVAC Engineer
- Mechanical Engineer
- Electrical Engineer
- Maintenance Engineer
- Lead Engineer
- Facilities Engineer
- Mobile Engineer
- M&E Engineer
- Technical Supervisor
- Engineering Supervisor
- FM Supervisor
Apply
If you have a strong building services, facilities management, HVAC, mechanical or electrical maintenance background and are looking to move into an Operations Supervisor role, please apply with your CV.
INDHIGH
Pay: £50,000.00 per year
Work Location: In person