Technical Operations Supervisor – Building Services

Location: Near Bishop’s Stortford
Salary: Competitive, depending on experience
Job Type: Permanent, Full-time
Sector: Building Services / Facilities Management / Mobile Engineering

We are recruiting on behalf of our client for an Operations Supervisor to support the day-to-day running of a busy mobile engineering team.

This role would suit an experienced Building Services Engineer, HVAC Engineer, Mechanical Engineer, Electrical Engineer, Lead Engineer or Maintenance Engineer who is looking to move into a more supervisory and office-based position.

The successful candidate will support engineers, clients and internal teams to ensure works are completed safely, efficiently and to a high standard. Full training will be provided, with supervisory responsibilities introduced as you develop into the role.

Duties Will Include

Supporting the daily operation of the mobile engineering team.
Providing technical guidance to engineers, coordinators and clients.
Assisting with the planning and coordination of maintenance and reactive works.
Helping to allocate the most suitable engineer to each job.
Monitoring job progress, engineer reports, return visits and suspended jobs.
Reviewing outstanding works and supporting the reduction of aged WIP.
Liaising with clients, engineers, suppliers and subcontractors.
Supporting quotations for further works and urgent client requests.
Helping to resolve service issues, complaints and escalations.
Promoting high standards of customer service and engineer performance.
Supporting engineer productivity, report quality and workmanship standards.
Assisting with Risk Assessments, Method Statements and site audits where required.
Maintaining accurate records, job updates and operational information.

Skills and Experience Required

Experience within building services, facilities management, commercial maintenance or engineering services.
Strong practical knowledge of mechanical, electrical or HVAC systems.
Experience supporting or coordinating engineers, subcontractors or maintenance works.
Good technical problem-solving ability.
Strong organisational and planning skills.
Confident communication skills with engineers, clients and internal teams.
Good IT skills, including Microsoft Office.
Customer-focused approach to service delivery.
Ability to prioritise workload in a busy environment.
Level 3 trade qualification, apprenticeship or equivalent industry experience.
Full UK driving licence or ability to travel independently when required.

Desirable Experience

Previous supervisory, lead engineer or team leader experience.
Experience within a mobile engineering environment.
Knowledge of CAFM or maintenance management systems.
Understanding of compliance and statutory maintenance requirements.
IOSH Managing Safely or similar qualification.
Experience preparing or reviewing quotations.

Suitable Backgrounds May Include

Building Services Engineer
HVAC Engineer
Mechanical Engineer
Electrical Engineer
Maintenance Engineer
Lead Engineer
Facilities Engineer
Mobile Engineer
M&E Engineer
Technical Supervisor
Engineering Supervisor
FM Supervisor

Apply

If you have a strong building services, facilities management, HVAC, mechanical or electrical maintenance background and are looking to move into an Operations Supervisor role, please apply with your CV.

INDHIGH

Pay: £50,000.00 per year

Work Location: In person

SVC Solutions

Latest Jobs

Technical Operations Supervisor – Building Services