Shift Leader

Location: Gloucester, GL4 3RU

Hours of work: 43

Contract Type: Permanent

We are seeking a Shift Leader to oversee the monitoring and maintenance of all mechanical and electrical (M&E) assets within the Gloucester data centre.

The role ensures the site, ISS requirements and statutory regulations are consistently met, while maintaining equipment to a high standard to support full operational uptime.

Job Description

We are looking for a professional who can lead a team of engineers across the shift, coordinate planned and reactive tasks, and maintain effective control of contractors, administration and compliance documentation.

This role is critical to ensuring maximum resilience of power and cooling infrastructure across the data centre.

Key Responsibilities

Lead a team of three engineers to deliver all shift duties and operational requirements
Allocate work across the shift and coordinate priorities with the Deputy Shift Lead
Complete PPMs and reactive maintenance to required standards
Monitor, maintain and fault-diagnose M&E assets to maximise operational reliability
Oversee subcontractor activity and project works on site
Manage Help Desk requests and ensure prompt, effective responses
Ensure all works follow approved Method Statements, Risk Assessments and site safety rules
Maintain accurate records in line with ISO 9001:2000 and use the CAFM system for all tasks

Professional and Personal Competencies/Qualifications

Multi-skilled engineer with mechanical and/or electrical background
Electrical qualifications to current standards (18th Edition preferred)
Proven leadership experience, or demonstrable ambition to step into leadership
Ability to manage workload, coordinate shift activity and work effectively with contractors

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace

To find out more about what we do - https://www.uk.issworld.com/

Work Location: In person

Job Type: Permanent

Ability to commute/relocate:

Gloucester GL4 3RU: reliably commute or plan to relocate before starting work (required)

Work Location: In person

ISS Facility Services

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Shift Leader